Business Use Cases

 

Cybersecurity Built for Real Businesses - Use Cases

Situation
A professional services firm with sensitive client records was relying on basic email filtering and unmanaged endpoint protection.

Problem
High phishing exposure due to frequent client email attachments
Weak access controls (inconsistent MFA)
No confidence in backup integrity
Increased insurance scrutiny and client due diligence requests

Solution (Essential Security)
SiSekela implemented Essential Security to establish baseline cyber hygiene:
Advanced email threat protection + malicious URL filtering
MFA enforcement across all users
Endpoint protection standardisation
Encrypted offsite backups with monitoring
Baseline vulnerability scan + remediation plan

Outcome
~65% reduction in phishing emails reaching inboxes
100% MFA adoption across users
~40% fewer endpoint security alerts after standardisation
Passed insurer baseline security checks with no remediation delays
Reduced operational disruption from email-related incidents

Situation
A multi-practice healthcare provider had remote admin staff, multiple reception endpoints, and several line-of-business systems.

Problem
Staff repeatedly targeted by phishing and credential theft
Patch cycles inconsistent due to operational constraints
No structured incident response process
High risk: downtime impacts patient care and bookings immediately

Solution (Advanced Protection)

SiSekela deployed Advanced Protection:
Staff awareness training + phishing simulations
Patch and vulnerability management across endpoints
Active threat detection (EDR) across devices
Security reporting for leadership visibility

Outcome
~72% reduction in phishing click rate after training + simulation
~55% improvement in patch compliance within 30 days
Detection capability improved from “unknown” to “real-time alerting”
Reduced likelihood of business disruption from credential compromise

Situation
A manufacturing business had a mix of office endpoints and operational systems, with multiple suppliers emailing quotes, invoices, and delivery schedules.

Problem
Increased invoice fraud and supplier impersonation attempts
Limited visibility into endpoint behaviour
Risk of production disruption from ransomware
Poor control over patching due to operational uptime requirements

Solution (Advanced Protection)

SiSekela implemented:
Email impersonation controls + anti-phishing
EDR for behaviour-based detection
Patch/vulnerability management with scheduled maintenance windows
Role-based access tightening and admin separation

Outcome
~80% reduction in supplier impersonation emails reaching users
~60% faster detection of suspicious device activity
Significant reduction in unpatched critical vulnerabilities (~50%+)
Lower downtime risk through structured patch cycles

Situation

A multi-branch logistics operation relied heavily on email, shared systems, and branch connectivity for daily operations.

Problem
Downtime immediately stops dispatch and delivery workflows
Backups existed but were not tested and not isolated
No clear recovery plan or RTO/RPO
Increasing ransomware targeting of logistics firms
Solution (Cyber Resilience)
SiSekela delivered Cyber Resilience:
24/7 monitoring and MDR response capability
Immutable backups + anomaly detection
Recovery testing (restore drills) with documented RTO/RPO
Incident response and recovery playbooks

Outcome
Recovery confidence improved from “unknown” to “tested”
~90% reduction in recoverability risk (measured via restore success + isolation)
RTO reduced by ~50% through structured recovery planning
Business continuity maintained during attempted compromise (no operational downtime)

Situation

A customer-facing financial services firm was under increasing compliance pressure and faced frequent attempts at credential theft and impersonation.

Problem
High likelihood of data exposure / reputational damage
Low tolerance for downtime (SLA-driven)
Executive team needed board-level cyber reporting
Required proof of recoverability for insurer renewals

Solution (Cyber Resilience)

SiSekela implemented:
MDR (24/7 detection and response)
Identity hardening and access reviews
Immutable backups + restore testing
Quarterly cyber risk reporting and maturity roadmap

Outcome

~60% faster incident response time due to 24/7 MDR
100% completion of recovery testing schedule
Improved audit / insurer confidence with documented controls
Reduced risk of material loss from ransomware events

Situation

A school/NGO had limited IT resources, many shared devices, and a high volume of email communications with external parties.

Problem
High phishing exposure and frequent credential compromise attempts
Inconsistent security standards across devices
Lack of visibility and no clear baseline controls
Limited budget, but high operational dependency on email/cloud services

Solution (Essential Security)
SiSekela delivered baseline security uplift:
Email protection + URL filtering
MFA enforcement
Endpoint protection standardisation
Encrypted backups and recovery readiness basics

Outcome
~50% reduction in suspicious email exposure
Near elimination of account takeover incidents after MFA rollout (~80–90% reduction)
Reduced IT firefighting time by ~30%
Achieved stable, insurable baseline security at SME cost

Sisekela N-Able Partner
Sisekela adlumin Partner
Sisekela Cove Data Protection Partner
Sisekela LOC Member
Sisekela Inferrix Partner
Sisekela Mail Assure Partner
Sisekela Sendmarc Partner
  • sales@sisekela.com
  • Switch Board:+27 (0)11 480 4843
  • Mobile: +27 (0)87-074-6222
  • 1ST Floor, Block B & Block C, Metropolitan Park, 8 Hillside Rd, Parktown, Johannesburg, 2196

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